Selection Criteria

Remote Access Solutions

In today’s mobile world, more and more people are looking for ways to gain remote access to their data. There are many ways of moving files around, such as:

However, all these methods require transferring information from a desktop computer or laptop and owning multiple copies of needed software.

Another alternative with growing popularity is remote access software. Because the ability to gain access remotely to necessary data or applications allows the user to operate without intermediary activities, it simplifies and expands the possibilities of virtual transactions and brings great collaboration advantages.

Remote access started as a network protocol and was a complicated process that required technological training. Today’s software programs and web based services are user-friendly and provide a wide variety of activities that make virtual commuting possible.

How will you use your Remote Access Software?

The first criteria when selecting remote access software is to consider the use cases that it will be used with:

  • IT administrative tasks
  • File transfers
  • Help desk operations
  • Remote system monitoring
  • Customer access to data

What do you need from your Remote Access software?

Almost all remote access packages will allow file transfer from within the user window, some other considerations are:

  • Built in encryption
  • The use of multiple desktops
  • Seamless integration of application interfaces
  • Audio support for web conferences

The Differences in Remote Access solutions

There are many software packages available today compared to the history of remote access solutions. Some run as a standalone application that is installed on the home machine and each remote location. There are free versions of this type of remote access software that can handle small operations. If you mainly work from home, but also need to access the same files and programs at the office or from your laptop when traveling, this could be a good solution.

Another possibility is a web-based version. For a low monthly cost, several companies offer various levels of remote access. With these services, the user can operate their computer from any java-enabled browser window just as if they were sitting at their desk. Some of them also provide web-cam access that will allow the user to view the room where the base computer is sitting from their remote location.

One disadvantage of remote desktop access programs is that the home or office computer must be left running and connected to the Internet. In the past, many people resisted remote desktop access because of security issues. With today’s 256bit encryption and secure password protections, these fears have been eliminated.

Remote access to network systems has been commonplace at large companies for many years. The added security protocols of today’s remote access technology has made such operations simpler to set up and put them within reach of small shops that cannot afford large technical staffs.