The Benefits Of Remote Access

remote access benefitsAs businesses look to lower IT costs and infrastructure spending, the current industry trend is moving towards virtualization and remote service of equipment and software. This includes having employees or third party vendors either use remote access technology for production or routine service requirements. There are several benefits to this approach.

Remote access allows users and technicians to remotely access internal network resources such as servers, network drives and even user desktops. This leverages the existing IT infrastructure of an organization with a minimum of capital outlay and essentially turns the Internet into an extension of the workplace network. With proper authentication and user credentials, virtually anyone can gain access from anywhere and use internal network resources. In fact the only essential remote access criteria for those looking to get started with this technology are a simple piece of software and an active Internet connection.

Remote Access Workforce Benefits

Since the history of remote access software, one of the major benefits of this approach is that a large on-site IT staff presence is not necessary, and therefore most of the routine maintenance work can be farmed out to outside vendors. This reduces headcount and can yield substantial savings, as a reduced headcount leads to a reduction in physical plant requirements, and reduces HR benefit costs as well.

Another benefit of remote access is that it allows both employers and employees a certain degree of flexibility in work arrangements. If an employee can work from an alternative location, such as their home, it saves the employee transportation costs. At the same time, employees working from home save the employer the cost of overhead in having a workplace available on-site for the employee. In certain situations, such as natural disasters, the workplace may not be able to be physically reached by employees or may be closed due to inclement weather. All remote access use cases allow the employee the ability to still perform work and earn an income. Productivity levels and deadlines can still be met.

Remote Access Benefiting Company Performance

Efficiency can be greatly increased for some employees such as sales people and others that may work largely outside the workplace with their clients. Often, these people spend large amounts of time shuttling back and forth between the office and client locations, but with a remote access solution most of this wasted time can be eliminated. This reduces transportation costs, increases employee productivity and generally streamlines workflow as employees and clients no longer have to wait for critical documents to be sent via mail or fax. Higher levels of up-time for sales people leads to higher revenues, maximizes profit per customer contact and minimizes dead time expense. Employees also see higher commission levels as well, as more time is spent being productive.